Privacy Policy

1. Introduction

No Spam AI ("we," "our," or "us") operates a third-party spam filtering service for Gravity Forms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you disagree with the terms of this privacy policy, please do not access or use our service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

Form Submission Data

When you use our service, we collect and process form submission data from your website's Gravity Forms. This data is necessary for our AI system to analyze and filter spam submissions effectively.

User-Provided Configuration Data

We collect configuration details you provide through the No Spam AI WordPress Plugin, including:

• Business details
• Form purpose information
• Other settings and preferences related to spam filtering

Payment Information

When you subscribe to our service, payment information is collected and processed by Stripe, our third-party payment processor. We do not store your complete payment information on our servers.

Usage Data

We automatically collect certain information about how you interact with our service, including:

• Log data (IP addresses, browser type, referring/exit pages, operating system)
• Device information
• Usage patterns and preferences

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device. We use cookies for:

• Maintaining user sessions
• Remembering user preferences
• Understanding how users interact with our service

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our service
• Improve, personalize, and expand our service
• Understand and analyze how you use our service
• Develop new products, services, features, and functionality
• Process transactions and send related information, including confirmations and receipts
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

Service Improvement and AI Model Training

We may use the form submission data and filtering results to improve our spam detection algorithms and AI models. When used for this purpose, data is anonymized and not tied to specific user accounts.

4. Data Sharing and Disclosure

We may share your information in the following situations:

Third-Party Service Providers

We share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, specifically:

• Stripe for payment processing
• Google for form submission processing by Gemini AI

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We retain the form submission data you provide indefinitely to allow you to review submissions in your dashboard. You may request deletion of your data by contacting us at team@syzmic.com.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at team@syzmic.com.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access information we have about you
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information

To exercise any of these rights, please contact us at team@syzmic.com.

9. California Privacy Rights

California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at team@syzmic.com.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

No Spam AI
Email: team@syzmic.com

By using our service, you acknowledge that you have read and understand this Privacy Policy.